Reviews & Testimonials

The absolute best Service Center, Manager, and Advisors at any dealership! It is because of these people that I am so loyal to the Toyota brand. Sandy and her team always treat you right, go the extra mile, and get to know/greet you by name. Totally awesome people, great service, and honest pricing. Would give them 10 stars if I could!

Ryan was an excellent salesman, he made the process super smooth and easy. Was a pleasure working with him and being able to talk with him. Thanks Ryan for an amazing and stress free sale

I recently purchased a brand new 2025 Corolla Hatchback. I was lucky enough to work with Ryan, who was super knowledgeable and made the process fun, easy, and seamless. This was my second time purchasing a car from Krause Toyota and I would highly recommend their team.

Ryan was very knowledgeable and helpful. Highly recommend him.

I don't usually write reviews but felt compelled to give a 5 star rating to Ryan and Krause Toyota for a very smooth experience in purchasing my car.

Salesman Ryan Service Ricky All excellent 👌

Had an excellent experience. Ryan was the best! He worked hard to make sure I could get the car. Ryan, and Tara, (business manager/financing), to the person who did the detailing (I’m sorry, I forget names), get a high five from me. I’m looking forward to driving my Prius for many years.

Chad Smith and Krause Toyota were amazing. They answered every question and helped with every aspect of the buying process. I love my new 4runner. I DEFINITELY recommend Chad and Krause Toyota !

While on a road trip my new Tacoma had a mechanical issue was able to get it Krause Toyota explained to the service manager Sandy what the problem was an had to leave the truck Sandy got me in a loaner car and was in my way and was on top of my situation to get me back in my truck it is greatly appreciated thank you Krause Toyota!

TL;DR I interacted with many dealerships searching for a very particular car and Krause provided an exceptional experience during every phase of the buying process. Going into further detail, I began shopping for a GR Corolla at the beginning of February, and I was unwilling to settle for any other than a Blue Flame Circuit Edition. I was also insistent on getting it at MSRP. Recognizing this for the Herculean task it was, I began contacting dealerships that had it with cautious optimism while bracing myself to expect some tough negotiating ahead. Every dealership that actually had the car allocated or in stock at the time was quite shameless about marking it up significantly, claiming it's just how the market is and how impossible it would be for me to get it otherwise. There were a few, such a Koch 33 Toyota in Easton, that fulfilled my worst nightmares of what a car buying experience could be, making me feel belittled and audacious for thinking I had a chance of obtaining the vehicle for a reasonable price. When it became clear that I would have no luck with the current lot of allocations, I decided to hold out to see what might come of the next phase of allocations, so I started getting in touch with many dealerships within a 300 mile radius to see what might be able to be done. Krause Toyota was one of those dealerships, and though they didn't have the car allocated to them at the time, they assured me that I was on their list and would be in touch as soon as anything changed. I immediately got a good feeling about the place thanks to Chad, my sales person, and it quickly rose to the top of my list of preferred dealerships to work with. It also helped that they are local to me and are a smaller operation than some, which I like. Months passed and after having similar experiences with most dealerships, I had nearly given up hope of obtaining the GR Corolla I had become set on, to the point where I nearly caved on a marked up car at Koch 33. It was at this time that I received an email from Chad at Krause where he let me know of an allocation and would sell the car to me at MSRP. This was the easiest decision I made during the whole process, and Chad continued to stay in touch with me and was able to go into great detail on the progress of the car while it was in transit. He also acquiesced to my extra requests, like making sure a front license plate frame was not mounted on it, and answered all of my questions along the way. They didn't even put a dealership decal on it, which was appreciated! Pickup day went as smooth as could be as well. I knew exactly what to expect thanks to Chad, and Jason in finance was also very nice to work with and transparent about all of the options. I never felt like he was trying to sell extra packages to me for the sake of making an extra buck, and I felt well-informed thanks to some of his honest recommendations. This has been a long review, but I wanted to have the chance to go into detail about a long process that ended well. As I said, Krause was excellent to work with and they've earned my loyalty. I can't recommend them enough!

Their service department is highly professional, pleasant and trustworthy. Recommended.

Awesome and honest dealer and service. Highly recommend!

Krause Toyota is the best Toyota dealership in the Lehigh Valley! Ann and Tara were so patient with helping me lease a new vehicle! Ann was so knowledgeable and guided me through all the advance features that I never knew existed!!! Tara was friendly and walked me through all the paperwork which was quick and easy! Thank you Krause Toyota! I LOVE my new Corolla Cross!

I started my search for a new RAV4 at Koch 33 in Easton. They are a slimy dealership and I decided they would not make a single dollar off of me. I looked around online and found the car I wanted at Krause. I set up an appointment to go meet with Fred and drive the car. Fred was awesome, there was no high pressure selling and no typical slimy dealership games. It was an enjoyable experience from start to finish. I will continue making the drive out to Krause for all future car purchase, they won my loyalty in the way they treated me.

We are loyal customers of Krause Toyota almost 20 years! When the opportunity came up to purchase a 'like new' used Prius, we were excited! Cliff Swoyer and Tara made the experience easy and wonderful. The service department is so reliable and personal. We are thankful that we found Krause 2 decades ago!

Jason knows how to make a tough situation easy. My lease buyout could have been difficult to manage, but Jason delivers great results quickly and made the process a treat. Thanks, JW!

Was having issues with my transmission after ignorantly getting my transmission fluid done by Valvoline I was having a hard time trusting a service place in taking care of my '12 Tacoma. The master mechanic has ran into some issues during the drainage and fill of new correctly temped fluid, but after a issue with removing the plug the service team and owner were gracious enough to fix the plug and pan that was defected during the process at no cost. Thank you guys for taking care of your customers and being the epitome of integrity. Will absolutely be making this place my home for future services.

Great Place to do business.

Extremely pleased with my experience with the service department. Rick was fantastic. He provided excellent customer service.

Your whole service department crew is friendly, experienced, and efficient. That is why I have relied on them for 30 years!